Department for Environment and Water
We engaged IPS to help design and deliver an engagement process to gain stakeholder input into the development of a heritage tourism strategy and action plan for South Australia. IPS' engagement experience resulted in the development of a realistic and flexible engagement package that resulted in strong participation by both heritage and tourism industry stakeholders. In particular the workshop design enabled these two sectors to come together to discover shared values and aspirations for heritage tourism in South Australia in a positive environment. Participants commented on the flow of the workshop and the combination of activities (which could be adapted depending on the group mix) which left them feeling heard and that their input was valued.
Overall, the IPS team was responsive to our needs and budget, providing guidance where required while also being adaptable to ensure desired outcomes were met. This successful engagement process has provided a solid foundation for the development of the strategy and action plan.
Linda Lacey
Project Manager, Heritage Tourism